|
 Return
Your Purchase if Not Satisfied
Pippin Bass Jewelry offers
a 30 day return guarantee.
We strive to offer a good
value with a genuine and
quality product, low prices
and a satisfying customer
service. However, we understand
that in some cases you must
return. Buyer's remorse
can be one of them. No problem!
We stand
behind the quality of our
products and will accept
your returns. Please note
that each purchase comes
with an attractive free
velour pouch and sometimes
with free gifts. You do
not need to return the pouch
or free gifts. Those are
yours to keep. Just return
the purchase you have paid
for.
Where Can I Send My Return?
Simply return your purchase
within 30 days from the
date of purchase to the
following address for a
prompt refund.
Pippin
Bass Company
|
7304 Brecourt Manor Way
| Austin,
TX 78739
| U.S.A.
Do not
write the word "jewelry"
in the name or anywhere
in the address. We will
appreciate your feedback
as to what you did not like
about the purchase or any
other reason for the return.
Customer feedback helps
us improve our service to
you in the future.
Purchase Return
Requirements:
Please note that in order
to maintain the quality
of the jewelry and process
your return promptly, we
have proposed the purchase
return requirements. We
process returns quickly
and carefully. It is very
important that you read
them prior to sending returns.
Returns that do not comply
with these requirements
will be returned to you.
Read more...
How Can I Get a
Refund?
We process your returns
promptly just as you pay
promptly. The credit card
account that you have paid
the original purchase with
will receive a credit (excluding
shipping, handling and insurance
charges). We process your
returns immediately upon
receipts (usually in a few
hours), however your credit
card company may take a
day or two to display the
refund in your account.
In all other cases (such
as certified check), you
will receive a check from
Pippin Bass. Our team works
hard to process your refund
quickly. Read more about
how refunds will be issued
for each type of the payment
mode that used to make your
purchase.
Read more...
What about Sales
Taxes?
The Texas sales taxes you
paid on your returned order
will be refunded. As you
know, there are no other
state sales taxes that we
charge. Similarly, we do
not collect international
taxes and fees.
No Restocking Fees
We do not charge restocking
fees, refund processing,
administrative fees or any
other hidden fees whatsoever.
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